Customer support – before, during, and after the sale
When you need advice on water heating products, components and systems, where do you go? To a plumbing or building supply firm that sells anything and everything, including the kitchen sink, but doesn’t have much specialized knowledge? Or a supplier that is totally focused on water heating technologies?
We’re a one-stop shop for products and expertise related to hot water in all its forms – domestic hot water, hydronic, steam, solar thermal, and combination heating appliances. When you need answers, contact us. Not only will we help you select the right solution that is an exact fit with your needs, we’ll provide you with service that exceeds your expectations – before, during and after the sale.
But don’t take our word for it. Ask our customers:
“The service and support we have received has been outstanding.” – Steven Datka, Culvers
“What sets Hot Water Products apart is their exceptional knowledge.” – Terry Billman, Grande Cheese
Today’s high-tech water heating systems are complex, high-performance machines. They must be properly sized for each application. And they also need to be part of a system that is optimized to get the most out of them. That’s why we take a big-picture approach when it comes to... Read More
For some businesses it just makes more sense to lease water heaters, boilers, and water softeners. For almost 20 years, Hot Water Products has helped thousands of Wisconsin businesses with leases that offer substantial savings. Read More
When it comes to service and support, we go BIG. We anticipate your biggest needs and provide innovative and efficient solutions to them. A case in point is our On-Demand Emergency Boiler Trailer. This is a fully-functional boiler housed in a truck trailer that we can transport to your facility. Read More
As part of our commitment to world-class service, we take training to the next level. Our Milwaukee headquarters contains a state-of-the-art classroom, plus a “live fire” lab where trainees learn how to set up, troubleshoot, or service equipment. Learn More
If you want help understanding our products and how they work, individually or as part of a water heating system, we’ve here for you, 24/7. Our full-time, in-field service technicians are extremely knowledgeable about all aspects of the equipment we sell. Learn More
We've got your back 24/7/365
We’ll go above and beyond to help you with your hot water products. Read more about our unmatched customer service.Learn More
“Service beyond the Sale” isn’t just our motto, it’s the cornerstone of our business. Hear what our customers have to say.Read Testimonials
We specialize in everything that makes water hot, and our selection is huge. Check out our product offering.Learn More